If you need to submit a maintenance request the best way to do so is to log into your portal account.
Maintenance Requests
To submit a maintenance request, start by logging into the portal. After you login, on the left-hand side find the “My Items” link.
Select the “General Request” radial and then you can proceed to fill out the form. Make sure to select “Service Request” in the drop down menu within the form.
Maintenance FAQs
Click on the question to see the answer
What is the Status of my Maintenance Request?
To see the status of your Maintenance Request, you can log into the Portal and on the left hand side you will see “Requests”. Click that, then on the next pge on the top left, select “My Items” to see the status on all your open requests.
What is considered an Urgent Maintenance Request?
An ongoing leak, a tree blocking the road, an issue that is affecting the entire community or a matter that needs immediate attention is considered an urgent maintenance request.
