When the law was enacted to require property managers to be licensed, the industry as a whole suffered a decrease in property managers. Just like everyone else, we saw the direct impact this caused. When we recognized the problem, we also came up with a solution: creating a Manager Mentor Program at Hillcrest Property Management. Although all of our property managers are licensed, property management is always expanding. We felt this was a good opportunity to help others become licensed and knowledgeable in the field.
We carefully developed this program to help teach and guide employees through the process of becoming a licensed property manager. Our goals are to aide mentees in the education of property management, and ensure they will be effective in their property manager role, as well as other possible future leadership roles.
Hillcrest Property Management puts our clients first. We tailor a program to meet each association’s needs, and we have a people-centric company culture.
Our mentees split their day between working as a property assistant at Hillcrest and working directly with their mentor. The mentors in the program are experienced licensed property managers from Hillcrest. While working with their mentor, mentees participate in training sessions and utilize hands-on experience with all daily tasks a property manager encounters. The mentees shadow their mentor to association and as board meetings in order to fully understand the functionality of a property manager’s role. During this program, many topics are covered, including:
- Violation Letters/Hearings
- Understanding Financials
- Reserve Studies
- Annual Meetings